Delegate, Focus, and GROW Your Business

ContemporaryVA Case Study: Solutions for Administrative Tasks

PROBLEM: A start-up’s founder, “T.H.”, was spending too much time on administrative tasks. The paperwork in his company was excessive and it was taking time away from the other important tasks that he had to do.

  • In fact, he would frequently work nights and weekends doing paperwork and other administrative tasks.
  • He needed to focus on managing his staff and following up on additional business initiatives.
  • As well, he wanted to reduce the amount of time he was working so he could spend time with family.

SOLUTION: T.H. contacted ContemporaryVA who provided him with a virtual assistant to help him.

  • The virtual assistant called clients to confirm appointments.
  • They generated work orders and provided details to work crews.
  • They performed other basic administrative duties.

RESULT: By collaborating with ContemporaryVA, T.H. was able to decrease his work hours and focus on his core business and staff management. He continues to increase the duties that his virtual assistant performs and he is happier and more profitable than ever.

  • T.H. is working with a second virtual assistant who he has trained to handle customer requests and price quotes.
  • T.H. is planning to work with a third virtual assistant who will develop and implement marketing programs for him, including maintaining his customer database and sending out newsletters.
Posted on September 8th, 2009 by Rachel Braam, Office Manager

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