Delegate, Focus, and GROW Your Business

Virtual Doesn’t Mean Impersonal

photo credit: aloshbennett

If you are a woman reading this, I would like to ask your forgiveness ahead of time. I am about to write some things that will give away my true age; a big no-no amongst women of a certain age.

Every now and again I get rather nostalgic. Thinking back on my childhood when kids ran the neighborhood playing outside till sunset; not going home unless mom stood at the front door bellowing their name that dinner was ready. Building ‘forts’ or playing baseball in the street was how we occupied our time. Sitting inside in front of the television only happened for Saturday morning cartoons.
Cutting through everyone’s yard to get from point A to point B was common, with the occasional grandfatherly type hollering at us as we raced by while the grandmotherly type told him to “leave em be, they’re good kids.”

Front doors stayed unlocked when we weren’t home. Neighbors dropped by for coffee, just because. Gas was pumped into your car by a gangly teenager wearing a blue, oil stained jumpsuit over his clothes.
They carried your groceries out to your car.
Contacting a business over the phone got you a real person on the line.
-And they were courteous and appreciative for your business.

Yep, those were the days.

It’s sad that there aren’t as many neighborhoods where kids can be kids. Now a days, if the kids are whining about being bored and you tell them to go outside and play, they look at you like you have three heads. Sigh.

And customer service; Oh my, I could go on and on about how that’s fallen by the wayside. When was the last time you went through a checkout at a ‘superstore’ and the clerk greeted you with eye contact and a sincere “How are you today?” I’ve had times where not a single word was spoken through the entire transaction. Sad.

Somehow we need to find a way to revitalize the warmness of community. All the way back to the beginning of civilization there is a need for community. When did it become every man for himself?

We need to come together and build more of a societal environment. Leaning on each other to grow and prosper. Helping our neighbors. Revisiting our values.

As a virtual assistant, my job doesn’t afford me the opportunity for eye contact. But I can be courteous and conscientious of my client’s needs and goals.

Assisting others with their day to day business needs to help make their life a little less stressful doesn’t have to happen in person, but it doesn’t have to be impersonal either. Managing a business can take a lot out of a person, at Contemporary Virtual Assistance, we understand that. And you know what else?

You get to deal with real people.

Posted on February 11th, 2010 by Laura Dennis, Virtual Assistant

No Comments »

No comments yet.

Your comment
Your name
Your email address (will not be published)
Twitter ID

CommentLuv badge

Follow us on Twitter Like us on Facebook Connect with us on LinkedIn Watch us on YouTube Pinterest!