Delegate, Focus, and GROW Your Business

A Day in the Life of Newbie

Smiley Refraction

I joined the Contemporary VA team in March after 17 years in the “real world.” My past experiences include managing a fund-raising office for a non-profit organization, and leading an international team that provided quality training courses to the aerospace industry. I have a Bachelor’s degree in Communications and Organizational Leadership and now I’m a VA. Typical? Maybe not for some, but the Contemporary VA , is comprised with people from varied backgrounds with solid real-world business skills.

I knew I picked the right place to work as a VA after I learned about the skills of the team. Then, when I entered the training program, my decision was confirmed! I was assigned to work closely with a veteran VA who acts as my mentor. My mentor helps me to learn all about the VA world, trains me on new software programs, provides tips on how to best present information to a customer, and assigns me work.

It’s an on-the-job training like never before as it’s all done virtually. We use instant messaging, web room conferences, and email to communicate with each other, which also prepares me for taking on my own clients.

It’s amazing all of the things I have learned;

  • Research for dinner parties, sourcing photographers for corporate photos, and even where to dispose of batteries!
  • I’ve been trained on a variety of HTML email/ezine publishing programs so now I know the pro’s and con’s of each and can help customers make a decision on the service that would best meet their needs.
  • I’ve picked up some great tips on where to source free software to help complete projects and share with customers; free PDF creator, HTML editors, calendars, groups, and more!
  • Social Networking – I was new to Twitter and it’s official – I’m addicted! I’ve had the opportunity to help build networks for customers and develop growth plans for Twitter and Facebook – it’s so fun!

The best part about the learning process is that my mentor is always just an instant message, email or phone call away and since we communicate throughout the day, I still feel like part of a team. My mentor always makes herself available and has given me the tips and advice needed to make a smooth transition from the corporate world to the virtual world.

My next step in the training process will be handling my own clients, but I won’t be alone. My mentor will be with me every step of the way! It’s great to know that even after my formal mentoring ends, I will always have a whole team of people to rely on for help or advice when needed. I must admit when I first decided to leave the corporate world, I was afraid that people who worked virtually would not be as polished or professional, but I have found it to be the complete opposite. From the staff to the clients , I am working with an amazing group of people and I couldn’t be happier!

photo credit: Mattsip

Posted on May 11th, 2010 by Jennifer Gallagher, General Manager

1 Comment »

Crissy Lauffer says:

This is great! I loved it.

Posted: July 30, 2013 @ 2:46 pm

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