Delegate, Focus, and GROW Your Business

Featured Weekend Reading (11/26/2010)


Friday has finally rolled around again! It has been a busy week with preparing for Thanksgiving dinner. It is a lot of work but spending time with our friends and family makes it so worth it. I ate way too much food but everything looked and tasted so good.  Now the countdown is on till Christmas. Can you believe it’s only 29 days away?

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Featured Weekend Reading (11/19/2010)


Woo Hoo Friday is finally here!!!  I don’t know about you but I am super excited. This is my favorite time of year ! We are all looking forward to time next week with our friends and family over the Thanksgiving holiday. I can’t wait to eat all the great food and desserts that come with this time of year. And of course what woman doesn’t doesn’t love shopping till she drops on Black Friday to work off those extra pounds we gained from Thanksgiving Dinner.

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Growing All Aspects of Your Business

View from behind my office desk
It can be very difficult establishing and maintaining a website for your business. Aside from the brick and mortar concerns of meeting with clients and networking with business associates, you now have online concerns like site coding, updating, traffic, blogging, newsletters, and online customer support. This particular client has two thriving and rapidly growing websites for two different sides of her career as a life coach.

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How to Be Productive in Your Customer Service Business in One Easy Step

Holiday Extras Customer's Awards pictures
As with most small business owners in a customer service oriented business taking care of customer’s calls and emails is one of the biggest and most time consuming tasks. There are days the phone never stops ringing and this makes it difficult to get any else done.

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Featured Weekend Reading (11/12/10)

Yummy Twinkie
Can you believe how fast this week went by? It’s two more weeks until Thanksgiving and I’m perfecting my sweet potato pie for the meal.

Family is getting ready to go to Florida and bask in sun. It’ll be a different holiday and one to remember.

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Tis the season…. to have a Happy Holiday Mailing

The holiday season is approaching… fast. Halloween seems to mark the beginning of the holidays these days, though I started seeing aisles of decorations and specialty gifts in the stores at least a month ago.

I love the holidays. Besides the warm memories that have been with me since childhood, I love the friendliness and optimism that naturally bubbles up in people at this time of year. It’s an opportunity to connect and reconnect with the people in our lives and let them know how much we appreciate them.

And there is the one jarring note in the holiday music: Sending cards to our list of customers, associates, and friends to wish them well. Sending a personal message to our network is a wonderful way to celebrate the season, yes. But adding what if often a time consuming task to already busy end-of-year activities can be more of a burden than a joy.

Many companies lighten the burden by getting pre-printed cards that simply need to be stamped and addressed. They give up the personal touch out of necessity; better to send an automated and impersonal card than no card at all.

Wouldn’t it be great to retain the personal part of the mailing without losing the efficiency of automation? It can be done. We have a service that lets you put together your own card, message and even signature, and then creates and mails them to your list. You get to keep the personal connection and you get to ditch the burden of the manual mailing. What a great way to lose that jarring note in the music, and enjoy the season to the full!

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