Delegate, Focus, and GROW Your Business

The Importance of an Operations Manual


Have you ever wondered, “How does my Virtual Assistant gets it all done? She/he completes my random tasks with very little direction, remembers my long list of account log ins and passwords, handles my correspondence, gets my newsletters out on time, manages my shopping cart, edits my graphics and so much more with little or no direction.” Many small business owners and entrepreneurs struggle with those very tasks, and wonder how is it that the Virtual Assistants with ContemporaryVA can get it all done without blinking an eye.

Well, the answer can be found in the operations manual. Literally!!!

Contemporary VA is the only U.S. based virtual assistant company that provides operations manuals to their clients. Next to your Dedicated VA, the operations manual is THE most important tool for handling the day-to-day tasks of your business.  Just like the owner’s manual for your car or any major appliance, the operations manual provides insight, instructions and protocols for your programs and processes.  Contemporary VA maintains strict confidentiality policies, and at no time is any client information ever shared.

At this point, you may be wondering, “Why should I be concerned about an operations manual?” Through years of experience, Contemporary VA has had the opportunity to work with many entrepreneurs and small businesses to help them grow tremendously. Although in the early stages of start up, an operations manual may not contain a great deal of information, and may seem to be a minor detail, but as your business grows that information becomes vital resource to the operation of your business. The manual is the main source of information for your Virtual Assistant team. As your business grows, the operations manual also grows to provide a clear picture at all times of your day-to-day operations.

Your Virtual Assistant Team at ContemporaryVA continues to strive to take the stress out of  small business ownership and allow the business owner to focus on their forte!

Posted on August 29th, 2012 by Client Advocate Team

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