Delegate, Focus, and GROW Your Business

Understanding How to Successfully Work with a Virtual Assistant: Be Respectful

When you hire a virtual assistant for administrative work or to aid in the building of your online business, it can be easy to lose sight of the fact that they have personal lives to attend to in addition to the work they do for you. A high-quality virtual assistant will almost always go out of their way to go the extra mile for clients that respect their time and maintain reasonable boundaries, because they know a respectful client would only request last-minute work or late hours for particularly important projects.

As the client of a virtual assistant, there’s a good chance that you’re in the business of providing services or goods as well. Before contacting your VA in the wee hours of the morning or on a weekend, consider the situation in reverse. How eager would you be to put in extra hours during the time that’s supposed to belong to you? Everyone needs a bit of time to attend to their personal needs, to spend with their family or simply decompress after a long, hard week. By calling or emailing your VA with last-minute requests at unreasonable hours on a regular basis, you’re actively harming your chances of getting “extra-mile” service.

If your virtual assistant has been eager and open enough to provide their own personal cell or home phone number, it’s important to only use that contact information at reasonable times and when the situation is very time-sensitive. Calling a virtual assistant’s home late at night or very early in the morning to make requests that aren’t particularly pressing can be construed as an abuse of the trust they’ve placed in you.

When you make a point of respecting your virtual assistant’s personal time, those urgent requests that we all have to make from time to time are more likely to be treated with the proper sense of immediacy. In such cases, your VA knows that you would never intrude upon their time for anything less, and will make sure to go above and beyond the call of duty to ensure that your needs are met.

A little bit of respect and consideration goes a long way in any relationship, including the professional one you have with a virtual assistant. Showing your VA that you do respect the time and effort he or she dedicates to your projects will ensure that your working relationship continues to grow and flourish.

photo credit: Victor1558

Posted on April 15th, 2013 by Rachel Braam, Office Manager

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