Delegate, Focus, and GROW Your Business

Communicating Effectively With Your VA

Having a dedicated Virtual Assistant can save you time and money, allowing you to focus your expertise on your business. However, small inconsistencies in communication can reduce your VA’s ability to be as efficient as possible. The trick is to pass on what you need done to your VA in a way that is concise and complete, leaving both of you more time to get on with your day. Here are a few tips on communicating with your VA in way that allows them to get the most work done for your money.

  • Detailed instructions. If you have a new project or a list of tasks that need to be done, save yourself and your VA time by giving detailed instructions from the beginning. If they need to ask constantly for more clarification throughout the day or week, it will take away from the time they could be spending getting the tasks done.
  • Leaving messages. When you need to talk to your VA, send them an email or leave them a message to get back to you, giving them time to return your message. Understand that they may be talking with another client or on another call and that they will get back to you as soon as possible. Sending or leaving several messages will not get you a reply sooner, it will just take them more time to read or listen to them all.
  • Ask your VA their opinion. Our Virtual Assistant team is full of talented individuals that have a vast variety of expertise. You may be surprised at the insight they have that could be beneficial to you and your business. If you are looking for more efficient or effective ways to manage your business, ask your VA if they have any ideas on how to save time and money.
  • Give constructive feedback. Even our wonderful VA’s can make mistakes; after all, they are only human. However, when mistakes happen or if you are unhappy with how a task was completed, they need to know what they did wrong and how they can fix the problem. Give them a chance to make it right so they can be more productive for you in the future.

When you are able to communicate effectively with your VA, you will reap the rewards by having an assistant that can get more accomplished during the time you have allotted for their services. It is a win-win situation when both you and your VA can be on the same page.

photo credit: Âtin

Posted on October 6th, 2014 by Rachel Braam, Office Manager

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