Delegate, Focus, and GROW Your Business

5 Questions You Should Ask Your Virtual Assistant

Are you utilizing your VA to the highest capacity? Whether you are just starting to use one of our talented Virtual Assistants or have been enjoying the benefits of having a VA for some time, there may be ways to improve your working relationship. While you may be perfectly happy with the service you are provided, what if your VA could be more productive or offer advice that could help your business? It may be worth your while to ask your VA these 5 questions to possibly improve your experience.

  1. What tasks take you the most time? If you are handing over several tasks for your VA to complete, there are inevitably certain tasks that take longer than others. You may not realize that they are spending the majority of time completing one task before moving on to quicker, easier items. This can help you prioritize the tasks, especially if there are some that are more time sensitive than others.
  1. Is there any information I can provide? Your VA will do their best to complete a project with the information you give them. However, this may mean they are spending extra time researching items that you have information on. If this is the case, you could save them time and save yourself money by providing the information that you have readily available.
  1. What is the most efficient way for us to communicate? This may sound simple, but it can be a significant time saver. While it is your prerogative to choose how you communicate with your VA, it is not necessarily the most efficient method. Saving 10-15 minutes a week or more can add up to a large savings over the months and years ahead.
  1. Do you have any ideas or suggestions for my business? Never underestimate the valuable information that your VA can provide. Keep in mind that your VA has worked with many companies and may have experience that could help your business grow. Be open to hearing what they have to say.
  1. What do you do best? You may have hired your VA to help with data entry or to handle some customer service tasks, but what other skills do they have? While most can do a wide variety of administrative and marketing projects, everyone has their area of expertise. You may be missing out on utilizing their special skill that could benefit your business.

The better you know your VA and the better they understand your business, the more productive your relationship will be. Never hesitate to find out if there are ways to make the most of every minute that you invest in your VA.

photo credit: Eleaf 

Posted on February 23rd, 2015 by Rachel Braam, Office Manager

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