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The CVA Difference

The CVA Difference

 

Working with Contemporary Virtual Assistance differs from most Virtual Assistant firms. We strive to offer our clients the highest support possible, while also offering additional services to make running your business easier. Working with a virtual assistant should make you feel like you have in-house support to help run your business.

Knowledge and Training

CVA provides our VAs a rigorous training program to ensure they’ll be able to meet clients’ needs, and provide the highest level of service possible. This training combined with our US-based staff helps bring value to both your customer service and support staff. You can rest assured your VA is skilled in a wide range of programs and tasks. In addition, CVA’s Team supports you and your VA to provide the most advanced, up-to-date knowledge possible.

Complementary Services

The difference between working with CVA and another firm are the additional services  we provide to ensure clients are always supported. From our back up VA service to our operations manuals, CVA goes the extra mile. We provide a fully trained back up VA to all our Platinum level clients. You are never left unsupported, even if your VA is on vacation.

In addition to training a back up VA, CVA provides a comprehensive operations manual to clients at the Platinum level. This is a vital tool we use to ensure you and your account are always fully covered. The manuals are updated regularly, so they have the very latest account information. These are just a few of the “extras” that make up the CVA difference.

CVA Team Difference

CVA works as a team, from our Team Leaders, who support our VA’s to the Client Advocate Team who provide you with extra support. The Client Advocate Team is your voice within CVA. From handling your customer service inquiries to helping facilitate and build the relationship between our clients and CVA, the Client Advocate team is here to help you. We’re available to brainstorm a new marketing idea, or to work with our VA staff to ensure your time is used efficiently and effectively. Client Advocates are another unique element CVA brings to the table.

Contemporary Virtual Assistance has researched what our clients need to make their businesses successful. We strive to provide not only the highest VA support possible, but complementary services that set us apart from the rest. From our knowledgeable staff to our management team, CVA stands apart from the competition.

Contact us today so you can see the difference too!

Photo Credit:  www.thewomensbook.com

Posted on February 10th, 2015 by Client Advocate Team

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