Delegate, Focus, and GROW Your Business

CVA – A Virtual One Stop Shop


At CVA, we work hard to provide our clients with everything they need in a virtual assistant. We have skilled team members in a variety of support fields, and we believe in helping clients grow their businesses. All this makes us a virtual assistant “one stop shop.”

Last summer we had a client sign on for one of our Telesummit Packages. It wasn’t the first year they hosted a summit, but it was their first year doing it with CVA. Needless to say they were thrilled with how we handled things, and they signed on as a retainer client. But the saga doesn’t end there.

This particular client account was actually two ADHD coaches based in Atlanta with an existing team that consists of a web developer, social media expert, Infusionsoft expert, and an administrative assistant. Seems like they had everything covered, right? So, where did CVA fit into the equation?

Slowly, they started phasing out the staff they had on hand, and began delegating that work to the CVA team. As we took on blog posting, affiliate processes, email marketing, and client onboarding, the retainer hours increased, while still having a “team” handling the work. One handles affiliates and guest posting, another takes care of all things technical and website related, and I am the main point of contact and Infusionsoft Certified Consultant on hand to ensure things run as smoothly as possible.

It’s now almost a year later, and the client has more than doubled their retainer hours. We have a team of three who work on this account for a full nine hours per day, allowing full-focus on all tasks but keeping everything under one roof. This makes managing the team and all delegated work easy and efficient. The results for the client are reduced costs, a streamlined process, and a team that works together to get them the outcome they desire.

Planning is well underway for this year’s telesummit and it should work out even better than last year, since we now know the ins and outs of their business.

If you’re considering signing on as a client with CVA but want to try us out first, check out our available Telesummit, Website, and Infusionsoft packages. It’s a short-term commitment and we may just surprise you with the services we can provide.

Photo credit: ThinkStockPhotos

Posted on July 15th, 2015 by Client Advocate Team

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