Delegate, Focus, and GROW Your Business

Who’s Keeping All Your Online Profiles Up to Date?

The sheer number of online profiles today can be daunting. From Facebook to Amazon to Google+, the number of places where your information is stored online is numerous. Each site is unique and used for different purposes as well, so the information shared on each site should be customized slightly. It is best to do an online profile audit every few months to ensure your information is correct.

Here are some steps to take to get all your online profiles up to date!

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5 Great Relationship Builders for Small Business

Business owners know how hard it can be to build a great team for your business that you have worked hard to achieve. Great work relationships are an important, if not the most important, aspect to a great team. You want to be the kind of boss that is down-to-earth and knows what it takes to be a true, fun leader. In the following paragraphs, we will give examples of relationship builders that other successful businesses have engaged in team building in a way that will have your employees saying “I’m excited for work today!” They can only feel this way after knowing they have a great team to work with that truly understands one other.

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4 Reasons for Moving Your Customer Service Center to the Cloud

Portrait of beautiful customer service representative

The traditional customer support center has moved to the cloud. In 2016, the cloud-based contact center market was valued at an estimated $5.4 billion, according to Markets and Markets. Over the next five years, this figure will grow to reach $15.7 billion by 2021.

Disaster recovery needs, demands for faster deployment and flexibility and compliance requirements are fueling this expansion. Here’s a look at some of the reasons why more companies are moving their customer service centers to the cloud and how your company can benefit from adopting a cloud-based contact center.

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The Back Office VA: Small Business Relief

Sometimes we get so caught up in the details that we fail to see the forest through the trees.  In times like these, it may seem like all of the work will never get done.

The truth is, IT REALLY MIGHT NOT GET DONE. It’s so important to handle all aspects of your business to the satisfaction of your clients: the driving force behind your success.  If you find yourself in need of some help, a Back Office Virtual Assistant (VA) may be the answer for you.

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Tips for Creating Effective Social Media Images

There is no question how important images are for your social media. Every platform is a visual medium and let’s just face it, images are more appealing than text online. Here are a couple of tips on how to create effective (and beautiful) social media images.

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How DraaS Can Protect Your SMB from Data Loss and Downtime

It engineer / technician maintain storage in data center. This enclosures is a SAN (storage area network) and servers.

Data loss is a serious risk facing small and medium-sized businesses. An estimated 64 percent of enterprises experience data loss or downtime, an EMC Corporation survey found. Even a small data loss can be expensive, with breaches involving 100 or fewer files costing between $18,120 and $35,730, according to a Verizon study.

Then there’s this unfortunate statistic: 4 out of 10 businesses don’t reopen after a disaster, and another 1 in 4 fold within a year, according to the Federal Emergency Management Agency. Despite these risks, 4 in 10 companies don’t have a disaster recovery plan. Here’s how you can keep your company’s data safe with today’s most effective disaster recovery tool: DRaaS.

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