Delegate, Focus, and GROW Your Business

The Back Office VA: Small Business Relief

Sometimes we get so caught up in the details that we fail to see the forest through the trees.  In times like these, it may seem like all of the work will never get done.

The truth is, IT REALLY MIGHT NOT GET DONE. It’s so important to handle all aspects of your business to the satisfaction of your clients: the driving force behind your success.  If you find yourself in need of some help, a Back Office Virtual Assistant (VA) may be the answer for you.

VA’s are starting to be utilized more and more as the benefits of not having a brick and mortar space are recognized.

With a Virtual Assistant, you enjoy these benefits:

  1. No office space to rent
  2. No furniture or computers to buy
  3. No software, network, telephone bills.

Some companies even offer 24/7 Support, or a written guarantee of accuracy.

That’s  good…but what can a VA actually do? More than you might think.

EMAILS–Inbox overflow!!! A common problem with busy people…and you are BUSY. With a Virtual Assistant, you can make sure you don’t miss a thing.  Your emails can be monitored and processed according to your specifications.

SCHEDULE MANAGEMENT—But not JUST schedule management. They can also make travel arrangements. Especially helpful if you don’t always have your schedule at your fingertips. It’s like having a personal assistant.

BLOGGING—You’ve got to stay relevant and present fresh content. Having a successful blog is a lot of work and can be time consuming, but a VA can take care of that for you, so you can focus on the details that made you want to start your business in the first place.

DATA ENTRY—A VA can also process orders, confirm deliveries and follow up with clients.  Having that information when you need it is an important part of customer service.  Having a clean and maintained data base is a great foundation to start with.  Accuracy counts.

CUSTOMER SERVICE—Phones can be answered remotely and all VA’s have the ability to IM (chat), so your customers have access to help when they need it, which is important to them. So it’s important to you.

With the advances in technology, it just makes more sense to have a Virtual Assistant.  If you are interested in finding out more about VA’s and the many services they offer, click HERE to see what one can do to help you!

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Posted on April 19th, 2017 by Rachel Braam, Office Manager

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