Delegate, Focus, and GROW Your Business

5 Ways to Upgrade Your Website

When was the last time you upgrade your website? While you don’t need to change your website design completely, it is bound to need updates. For many people, your website will be their first interaction with your company. It can have a bigger impact on whether they become a customer or client than any other factor. Here are five ways to consider updating and improving your website to make the best first, second and ongoing impressions on your customers.

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How to Plan Ahead for your Business in 2018

Although it hardly seems believable, 2018 will be here before we know it. After all of the holiday decorations are put up and the ball has dropped to introduce us to another year, another work year will begin.

The big question for any new year that arrives is: will you be ready? If your answer right now is leaning toward no, then read on for a few tips on how to plan ahead for your business in 2018.

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How to Handle a Negative Customer Review on Social Media

Social media is one of the easiest and best ways to connect with your customers and clients. It’s a great way to spread information about an upcoming event for your business or to showcase any new products that you may have. But what happens we you get a negative customer review?

Social media, as you well know, also gives customers the platform to write their honest opinions about your products and your business for the whole world to see. Unfortunately, sometimes these opinions aren’t necessarily positive and they can impact how other customers (or potential customers) view your company.

When you have a negative customer review on social media, here’s how to handle it to satisfy the customer and resolve the issue.

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Time Management during the Holidays: How to Do it and Best Strategies

The holidays are truly one of the busiest times of the year. From making shopping lists, hosting holiday guests (and cleaning like crazy to prepare for them to arrive), attending holiday parties, and organizing everything for the end of the year at work, it can all be a little much.

So what’s the best way to manage your time during this crazy busy season? Here are a few tips to keeping it all together during the holidays.

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