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New Ways of Doing Business- Going Virtual

Virtual workers

Some small business owners have known the benefits of having remote workers and virtual assistants for years, but until recently, they may have been the minority. Today with the Covid-19 crisis, business experts surmise that many more small businesses have seen direct benefits from having virtual and remote workers, and will likely adapt their business structures to accommodate continuation in the future. This promises to change the way companies fundamentally view remote working vs full brick and mortar. Companies may choose to convert their existing office workers to have more flexibility working from home or they will choose to hire more virtual assistants. Both options reduce the need for a fulltime brick and mortar and can increase business productivity if managed properly.

Remote Workers

There are positives and negatives for having remote workers vs onsite employees. Here are a couple considerations for those businesses who are considering having employees in their company transition to remote working:

  • They need a computer at home – You may either allow them to use their own computer setup, or provide one. If you are confident with their setup, whether desktop, or a laptop if they need to travel, the benefit is the obvious lack of expense to your company. However, if security is an issue, and/or they need to work off proprietary or expensive software for their job, it might be easier in the long run to have them work from equipment that your IT department provides and maintains. 
  • Monitoring remote workers – Most productivity experts agree that good employees are often far more productive working from home than from the office. The reasons stated surround a lack of constant work interruptions, the flexibility they have around their home life. This is not always a given, and there is employee monitoring software that can be purchased and placed on company-owned equipment placed in the employees’ homes.

Virtual Assistants

In a nutshell, a Virtual Assistant (VA) can work out of any space in the world and in any time zone. Your VA is not considered an employee so contracts and benefits are applied differently. They use their own equipment though they often require company network access. They can work temporarily or as projects come up, or take on regular administrative, marketing or creative tasks. There are other advantages to hiring VAs as opposed to having onsite employees or remote workers. If you need to update your understanding of what a virtual assistant is and how they can help your company, read this.  In the end, depending on your industry, your type of customers and your business plan, your company might do well to use a combination of onsite employees, remote workers and VAs in varying proportions.

Posted on June 3rd, 2020 by Client Advocate Team

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