Delegate, Focus, and GROW Your Business

What Software Helps You Work With Your Virtual Assistant?

In this month’s CVA Guidance Video, we discuss the importance of having the right software to help you and your virtual assistant be more productive.

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April 2nd, 2021 by Client Advocate Team | No Comments »

Winning Over Virtual Consumers

In the early days of online selling, it was enough to just show up with a great product and commitment to customer service. Today’s online consumers have more options and are more skeptical to buy from just any company. In order to win over virtual consumers, companies need to compete heavily by value instead of price. In fact, according to the Customers 2020 Report by Walker, customer experience will overtake price and product as the key brand differentiator.

Here’s a look at how businesses can expand beyond customer care and service, and focus on a commitment to the customer experience to revolutionize their business.

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