Delegate, Focus, and GROW Your Business

Personal Blog Post Ideas

personal blogging

If you’re a business owner, no matter what the circumstance or type of business you do, you might consider posting a regular blog. If you’re unsure whether or not you need a personal blog for business, read here. In fact, now is a great time to start a personal blog for your company, especially if your company has to be closed or running at reduced capacity for now. 

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May 20th, 2020 by Client Advocate Team | No Comments »

Family and Friends Video Chat Programs

Family and Friends Video Chat Programs

With much of the world complying with a general stay-at-home order, every major activity and connection with people outside their homes has temporarily ceased for an undesignated period of time. Families not only have lost work or had to learn to work at home, but students are converting to school online, while any groups’ activities are also streaming or replaying on YouTube, social media videos, and websites. Our virtual world grew a lot bigger, while our intimate personal connections became almost non-existent. Planning for work-life balance in this era of remote everything has changed.

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April 15th, 2020 by Client Advocate Team | No Comments »

Winning Over Virtual Consumers

In the early days of online selling, it was enough to just show up with a great product and commitment to customer service. Today’s online consumers have more options and are more skeptical to buy from just any company. In order to win over virtual consumers, companies need to compete heavily by value instead of price. In fact, according to the Customers 2020 Report by Walker, customer experience will overtake price and product as the key brand differentiator.

Here’s a look at how businesses can expand beyond customer care and service, and focus on a commitment to the customer experience to revolutionize their business.

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Tech Tools To Engage Employees and Boost Efficiency

It’s tough running an online business, and even tougher when you have employees that aren’t engaged in their work. However, there are tech tools you can use to help generate employee engagement and build knowledge assets that will be useful for years to come.

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5 Ways to Upgrade Your Website

When was the last time you upgrade your website? While you don’t need to change your website design completely, it is bound to need updates. For many people, your website will be their first interaction with your company. It can have a bigger impact on whether they become a customer or client than any other factor. Here are five ways to consider updating and improving your website to make the best first, second and ongoing impressions on your customers.

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3 Keys to Meet the Needs of Today’s Digital Consumer

Today, companies of all sizes are failing to understand the needs and wants of their customers, a common mistake that can impact future sales and growth. And with more and more options at our disposal, customer loyalty can be fleeting, which is why companies must do everything in the digital consumer’s power to remain top of mind.

Indeed, today’s digital consumers have the whole world at their fingertips — and companies that fail to adapt to ever-changing expectations and desires will get left behind. In order to win over customers and keep them coming back again and again, you’ve got to give them what they want — how they want it.

Nowadays, that means having a bona fide online presence and offering the ability to shop, make payments and seek out customer support through a seamless digital means. Ultimately, there’s a whole book to be written about the different and evolving strategies to keep pace with today’s digital consumer. But the following three factors are among the most critical. Keep these in mind and you’ll be able to not just survive — but thrive — in the modern marketplace.

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