Delegate, Focus, and GROW Your Business

Featured Weekend Reading (04/15/2011)

Kuata Island

It’s that time again! It is F-I-N-A-L-L-Y Friday! If you are like me it has been long awaited this week. We have all worked hard this week at CVA and now it is time to kick back, put our feet up and relax. The weekend is finally here!

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Featured Weekend Reading (03/18/2011)

Beach

WoooHoo! Thank goodness it is finally Friday! I don’t know about you but this has been the longest week ever. It has been a busy week for all of us here and now it is time to kick back , relax and recharge for the next week.

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Who is Productivity Pam & Introduction to Series

“WHO is Productivity Pam?” Our team gets asked that question all the time. Well, the answer is pretty simple, actually: My name is Pam and I work closely with the executive division to analyze productivity levels and help come up with operational procedures that ensure a productive atmosphere and productive processes.

“But you aren’t on the website”, people say. In fact, even some of our VA’s have said: “I’ve never talked to Pam”. Well, that’s the way we like it. My entire job is to work hand-in-hand with the director of the organization and ensure that Contemporary VA is productive, whether it be through process implementation, distribution of materials, or aiding in project executions.

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What to look for in a Virtual Assistant

When you are considering the possibility of hiring a Virtual Assistant, you need to contemplate what exactly you are looking for.  What are the skills that you need?  What experience and even more importantly, what qualities are you looking for?  While the needs for every business owner will vary, here are a few things to consider when searching for a Virtual Assistant.

Experience:  This should be one of the main considerations when looking at a potential candidate.  You need to determine how much experience he or she has working from home.  It is imperative that you insist on and check references.  Be sure that the experience listed is what you are looking for.  A candidate may have substantial experience in word processing but if you’re looking for assistance in bookkeeping, then you probably need to consider someone else.

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October 14th, 2009 by Team CVA | No Comments »

ContemporaryVA Case Study: Solutions for Accounts Receivables

PROBLEM: “E.L.” owned an international business that performed services for clients around the world and then invoiced them for the work. Unfortunately, he had more than $200,000 (USD) in pending receivables from clients in the United States, Canada and Latin America. The accounts ranged from 60 to 120 days old, and each passing day made them increasingly difficult to collect on.

E.L. had hired a collection agency, which charged him 30% of what they collected. The agency collected money from the US and Canadian clients with good results. However, a couple of issues combined to make collection from Latin American clients extremely difficult:

  • Letters were sent but never responded to (perhaps because of an inefficient postal service).
  • Phone calls were intermittently successful but poor connections, language barriers, and disconnected lines added to the challenge.

In short, E.L.’s collection agency was effective for some of the work but wasn’t able to complete the job.

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